I have PeopleSoft HCM 9.2 running with PeopleTools 8.53, Windows 7 Home Premium 64-bit and Microsoft Word 2010. When I tried to install Template Builder for Word, I could not see the BI Publisher tab right away, eventhough the installation completed successfully.
Googling for more information resulted in posts that mentioned deletion of *.EXD files and re-installing BI Publisher desktop. But, nothing worked 😦
Finally, I uninstalled BI Publisher for one last time and right clicked on the Setup Installer, selected run as Administrator and the installation completed without a hitch.
I opened up Word 2010 and voila! The BI Publisher tab was now available. Some tips to get BI Publisher up and running.
1. Make sure you have the latest .NET framework running – try running the Setup file from C:\Program Files (x86)\Oracle\BI Publisher\BI Publisher Desktop\DotNetInstallFiles
2. Ensure there are no instances of Word 2010 or Outlook 2010 open, during the installation
3. Ensure you run the setup as an administrator
Have fun!! 🙂