Installation went fine, but still not able to view BI Publisher tab in Microsoft Word 2010? Do you see the BI Publisher tab, but there are buttons with text menu2007.logon etc.,?
If part 1 of this post doesn’t work, try this:
In Microsoft Word 2010,Navigate to File > Options
In the Word Options dialog box that opens, Click on the Trust Center button on the left
Click on the Trust Center Settings button
Select on the Enable all macros (not recommended; potentially dangerous code can run) radio button and click OK
If the BI Publisher tab, still does not appear:
Important : Ensure there are no instances of Word running before performing the following steps– otherwise you would get an error message as follows:
Start > Oracle BI Publisher Desktop > Enable or Disable Template Builder
Check if the following message box is being displayed
Click on the first Button1 button
You would get a message like this:
Again, go to Start > Oracle BI Publisher Desktop > Enable or Disable Template Builder
Open a new instance of Word 2010 and ensure you have a BI Publisher tab as shown in the screenshot below:
Hopefully, this should resolve your issue. 🙂
And yes, almost forgot. If you are on a remote desktop server, ensure everyone accessing the server do not have instance of Word 2010 open. In some cases, this would be an issue and in some cases not an issue at all. But, ensure there are no instances of Word 2007/2010 running while you do the installation or toggle between enabling and disabling Template Builder.